Technosoft Corporation - Addressing the BPM needs of Healthcare Industry
Today healthcare organizations are looking for better ways to improve patient care, handle increasing costs, address compliance based norms, accelerate cash recovery, while improving revenue at all process lifecycle points. Organizations are focusing to gain value and competitive advantage while enhancing quality of services offered through highly innovative, automated, value added service offerings to sustain in the market and to outperform business challenges. Organizations are striving to be a strategic partner to their clients to help them capitalize on these requirements and increase their market value. Founded in 1996 by first-generation technocrat Radhakrishnan Gurusamy, Technosoft Corporation stands at the fore in the healthcare industry market with over a decade of experience. With 4,000+ associates, a healthy blend of industry consultants and extensive domain experience, Technosoft services some of the leading corporations in healthcare. Headquartered at Southfield, Michigan, USA, Technosoft offers a global operating model with delivery centers in India and US.
Technosoft positions itself as a ‘technology enabled’ business process management service provider. The company provides integrated BPM / IT service offerings, delivered using proprietary/customized workflow tools strongly driven by an analytics platform. The company serves the entire healthcare ecosystem, including, Payers, Providers, Federal and State organizations, Accountable Care Organizations (ACO), Network management and wellness companies.
Technosoft’s suite of service offerings includes analytics–driven technology enabled services for the Provider and Payer organizations, delivered to various clients. Technosoft’s Provider Revenue Cycle management services include Medical, billing, AR & Denials with an underlying analytical approach, for the provider market. The Payer services suite includes Claims administration services, membership management, Provider lifecycle management, Wellness and benefits configuration with advanced analytics approach. Technosoft's analytics engine supports population health management, predictive modeling, MACRA implementation and value based payment models.
Technosoft offers these services through a flexible business model which consists of BPO-specific offerings, point solutions, analytics, core application development and consulting. Healthcare providers are assisted with managing reimbursement risks, improving technology-based workflow management and revenue cycle effectiveness. This in turn has resulted in improved performance and lowered costs. Healthcare payers benefit through improved risk management and operations execution.
Technosoft drives measurable improvement in areas such as revenue recognition and optimization, preventing waste and streamlining claims cycle operations. Services are augmented by well-designed operational analytics covering financial and clinical performance. These capabilities deliver real-time, actionable intelligence driven outputs. The professional resources are highly qualified and trained with excellent business and process knowledge with in depth experience across multiple specialties, health insurance plans and with across industry relevant applications.
“Our real-time dashboards with drill down reporting provides actionable insights that our customers greatly appreciate,” shares Somjit Amrit, Chief Delivery Officer and Head-India Operations at Technosoft Corporation. “A recent example of our product innovation is the stress- management tool we developed. This tool tracks the stress level of physicians with the objective of improving their productivity. We have developed other tools to improve clinical documentation and minimize denials for providers through a predictive scoring engine. For the Payer industry, we developed a claim scoring engine that systematically assesses the quality of claims payment accuracy. Collectively, these tools have enhanced our already strong set of capabilities,” adds Somjit. As a leading Business Process Management services provider with a strong Healthcare IT background, Technosoft is uniquely positioned to serve the needs of the healthcare industry.
Technosoft’s Provider Revenue Cycle management services include Medical, billing, AR & Denials with an underlying analytical approach, for the provider market
Technosoft drives measurable improvement in areas such as revenue recognition and optimization, preventing waste and streamlining claims cycle operations. Services are augmented by well-designed operational analytics covering financial and clinical performance. These capabilities deliver real-time, actionable intelligence driven outputs. The professional resources are highly qualified and trained with excellent business and process knowledge with in depth experience across multiple specialties, health insurance plans and with across industry relevant applications.
“Our real-time dashboards with drill down reporting provides actionable insights that our customers greatly appreciate,” shares Somjit Amrit, Chief Delivery Officer and Head-India Operations at Technosoft Corporation. “A recent example of our product innovation is the stress- management tool we developed. This tool tracks the stress level of physicians with the objective of improving their productivity. We have developed other tools to improve clinical documentation and minimize denials for providers through a predictive scoring engine. For the Payer industry, we developed a claim scoring engine that systematically assesses the quality of claims payment accuracy. Collectively, these tools have enhanced our already strong set of capabilities,” adds Somjit. As a leading Business Process Management services provider with a strong Healthcare IT background, Technosoft is uniquely positioned to serve the needs of the healthcare industry.
